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accueil > welcome to Orange Caraïbe > before you leave

 



To use your mobile phone in the West Indies & French Guyana, make sure it is compatible with the GSM 900/1800 network.

Most handsets being GSM 900 or 1800, you will connect with no difficulty onto the Orange Caraïbe network.

If you are a customer from countries which operate on GSM 800 or 1900 (USA), 850 (Colombia), IDEN or CDMA (Japan & Korea) you will have to use an adapted handset and insert your sim card.



Make sure that your operator has a roaming agreement with Orange Caraibe

Enter numbers memorized in your directory under international format.
i .e : dial + or 00 + country code + area code + telephone number
without the 0 at the beginning of the number.

Don't forget :
- To bring your charger and adaptor if necessary (220 volts)

For prepaid customers

Bring your prepaid recharges with you. Check with your operator if the service is available.



While roaming on Orange Caraïbe network, you will be able to access to your voice mail and customer care.
Just dial the short code of the service.
If it doesn’t work, enter your customer care’s and your voice mail long numbers into your mobile under the international format.
Set up your password to be able to check your voice mail.





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